Extra Services
Dear Customer,
We have found that our current Extra Service fee options, which relates to goods that are lost or damaged, do not suit all of
our customers. With this in mind Toll IPEC has developed a new low cost, easy to use Extra Service option that we believe
may suit your organisation.
Our aim is to provide complete peace of mind when you consign your valuable goods with us. Where
Toll IPEC's Extra Service is required and the goods are lost or damaged due to Toll IPEC's negligence
or wilful act or omission, Toll IPEC will pay the Sender or the Person nominated by the Sender up to
$150 for a $1.50 Extra Service fee per consignment.
If this option suits your organisation, there is no need to respond. We will extend the Extra Service to your account
automatically commencing 26/10/2009. Should you prefer not to take advantage of this opportunity, please let us know by
completing and returning the attached slip or log on to our Web site www.tollipec.com.au
I thank you for your ongoing support as our valued customer and we look forward to continuing to offer services that meet
your needs effectively.
Regards,
David Cook
National Sales and Marketing Manager
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Note:
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If you choose to collect freight from a
Toll IPEC Depot, collection must be pre-arranged.
Please call 1300 TOLL IPEC
(1300 865 547) for assistance.
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