| Our Commitment to Customer Service
At Toll IPEC, every employee is expected to contribute
to developing long-term customer relationships based
on consistency, reliability, responsiveness and a friendly
approach.
Booking a Pickup
If you wish to book a pickup, dial 13
33 66 or visit our
On-line
Web Pickups system.
Your booking will be processed promptly if you have
the following information prior to calling us:-
- The number of items being sent
- The destination State
- Approximate weight and size of the items being sent
- The account number of the party paying the freight
- When the freight will be ready
- The time your business closes
It is important that any Dangerous Goods be
declared when you book your pickup, so we can ensure
hazardous items are managed correctly.
Pickup bookings can also be emailed. When you book
your next pickup, ask our operator for details about
these convenient options.
Freight Tracking, Proof of Delivery and General
Assistance
Toll IPEC uses state-of-the-art freight sorting and
tracking technology to ensure you are able to keep track
of items as they move across Australia.
If you have an enquiry regarding your freight, you
can contact our customer service staff on 1300
366 684.
In addition to our Customer Service staff, Toll IPEC
now offers direct access to Freight
Tracking and Proof of Delivery information
via the Internet.
For security reasons, access to Proof of Delivery information
requires customers to register. Would you like to Register
Now?
Sales Enquiries
Call 1300 366 684 and
ask to speak to one of our Sales Staff, if you would
like to know more about our range of services, require
a quotation or, wish to order any of our pre-paid products.
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